2026 HEOA Consumer Confidence Report
Hale Estates Owner's Association
PWS# 0512270
Introduction
As a responsible public water system (PWS), our mission is to deliver the best quality drinking water and reliable service at the lowest, appropriate cost. Aging infrastructure presents challenges for maintaining safe quality drinking water and continuous improvements are necessary.
We upgraded our buffer tank in the lower pump house from a 1,000-gallon steel tank to four 500-gallon poly tanks.
These investments along with on-going operation and maintenance costs are supported by user rates. When considering the high value placed on quality drinking water, it is truly a bargain to have water service that protects public health, fights fires, supports businesses and the economy, and ensures highquality drinking water is always available at your tap.
What is a Consumer Confidence Report?
The Consumer Confidence Report (CCR) details the quality of your drinking water, where it comes from, and how to get more information. This annual report documents all detected primary and secondary drinking water contaminants and their respective standards known as Maximum Contaminant Levels (MCLs).
The sources of drinking water - Both tap water and bottled water come from rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material. The water can also pick up and transport substances resulting from the presence of animals or from human activity. Contaminants that may be present in source water include:
• Contaminant, any physical, chemical, biological, or radiological substance or matter in water.
• Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.
• Inorganic contaminants, such as salts and metals, which can occur naturally in the soil or groundwater or may result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.
• Pesticides, generally, any substance or mixture of substances intended for preventing, destroying, repelling, or mitigating any pest.
• Herbicides, any chemical(s) used to control undesirable vegetation.
• Organic chemical contaminants, including per- and polyfluoroalkyl substances, synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban storm water runoff, and septic systems.
• Radioactive contaminants, which can be naturally occurring or be the result of oil and gas production and mining activities.
To protect public health, EPA and the State of New Hampshire prescribe regulations which limit the amounts of certain contaminants in tap water provided by public water systems. The US Food and Drug Administration (FDA) regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.
What is the source of my drinking water?
Our drinking water supply at Hale Estates Owners Association comes from six active wells. All wells are located near the lower pump station. Booster pumps service the distribution system and transfer water to the upper station. The upper station serves Atmospheric Storage requirements for domestic and fire protection needs. There are also booster pumps with pressurized storage at the upper station to service certain homes that would otherwise have marginal water pressure.
Our Water is not treated.
Why are contaminants in my water?
Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily mean that water poses a health risk. More information about contaminants and potential health effects can be obtained by contacting the Environmental Protection Agency by calling the Safe Drinking Water Hotline (800-426-4791) or visiting the website epa.gov/safewater.
Do I need to take special precautions?
Some people may be more vulnerable to contaminants in drinking water than the general population. immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791) or on EPA's website: https://www.epa.gov/ground-water-and-drinking-water
Lead Service Line Inventory
A service line inventory has been prepared and can be accessed by contacting the haleestates01@gmail.com.
Source Water Assessment Summary
DES prepared drinking water source assessment reports for all public water systems between 2000 and 2003 in an effort to assess the vulnerability of each of the state's public water supply sources. Included in the report is a map of each source water protection area, a list of potential and known contamination sources, and a summary of available protection options.
Bedrock Well (BRW 001): high susceptibility ratings-1; medium susceptibility ratings-2; low susceptibility ratings-9. Prepared on 10/30/2000
Bedrock Well (BRW 002): high susceptibility ratings-1; medium susceptibility ratings-2; low susceptibility ratings-9. Prepared on 2/5/2001
Bedrock Well (BRW 003): high susceptibility ratings-0; medium susceptibility ratings-0; low susceptibility ratings-12. Prepared on 2/5/2001
Bedrock Well (BRW 004): high susceptibility ratings-0; medium susceptibility ratings-0; low susceptibility ratings-12. Prepared on 2/5/2001
Note: This information is over twenty-four years old and includes information that was current at the time the report was completed. Therefore, some of the ratings might be different if updated to reflect current information. At the present time, DES has no plans to update this data.
The complete Assessment Report is available for review at the NHDES website.
How can I get involved? For Hale Estates water system questions, you may e-mail the Hale Estates Board of Directors at haleestates01@gmail.com or the system operator Iron Mountain Water Services at PO Box 135, Jackson, NH 03846 or e-mail: scott@ironmountainwater.com.
We will be holding our annual meeting on Saturday June 6th, 2026 at 9:00 am at Tin Mountain in Albany, NH.
Violations and Other information: Hale Estates Owner's Association had no violations in 2025.
Drinking Water Contaminants:
Lead: Lead can cause serious health effects in people of all ages, especially pregnant people, infants (both formula-fed and breastfed), and young children. Lead in drinking water is primarily from materials and parts used in service lines and in home plumbing. Hale Estates is responsible for providing high quality drinking water and removing lead pipes but cannot control the variety of materials used in the plumbing in your home. Because lead levels may vary over time, lead exposure is possible even when your tap sampling results do not detect lead at one point in time. You can help protect yourself and your family by identifying and removing lead materials within your home plumbing and taking steps to reduce your family's risk. Using a filter, certified by an American National Standards Institute accredited certifier to reduce lead, is effective in reducing lead exposures. Follow the instructions provided with the filter to ensure the filter is used properly. Use only cold water for drinking, cooking, and making baby formula. Boiling water does not remove lead from water. Before using tap water for drinking, cooking, or making baby formula, flush your pipes for several minutes. You can do this by running your tap, taking a shower, doing laundry or a load of dishes. If you have a lead service line or galvanized requiring replacement service line, you may need to flush your pipes for a longer period. If you are concerned about lead in your water and wish to have your water tested, contact Hale Estates Board of Directors at haleestates01@gmail.com or the system operator Iron Mountain Water Services at PO Box 135, Jackson, NH 03846 or e-mail: scott@ironmountainwater.com. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available at https://www.epa.gov/safewater/lead.
Health Effects of Lead: Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or exacerbate existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, kidney or nervous system problems.
Lead In Schools Per RSA 485:17-a, all NH schools and licensed child care facilities must test for lead at all drinking water outlets where children can drink the water and to remediate any outlets testing at or above 5 ppb. Three rounds of testing at least 6 months apart are required. A comprehensive list of facilities and results are available at www.gettheleadoutnh.org or direct link here: View Results I NH Department of Environmental Services.
Definitions
Ambient Groundwater Quality Standard or AGQS: The maximum concentration levels for contaminants in groundwater that are established under RSA 485-C, the Groundwater Protection Act.
Action Level or AL: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.
Level I Assessment: A study of the water system to identify potential problems and determine, if possible, why total coliform bacteria have been found in our water system
Level II Assessment: A very detailed study of the water system to identify potential problems and determine, if possible, why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.
Maximum Contaminant Level or MCL: The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
Maximum Contaminant Level Goal or MCLG: The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
Maximum Residual Disinfectant Level or MRDL: The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.
Maximum Residual Disinfectant Level Goal or MRDLG: The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
Treatment Technique or TT: A required process intended to reduce the level of a contaminant in drinking water.
Abbreviations
NA: Not Applicable
NTU: Nephelometric Turbidity Unit
pCi/L: picoCurie per Liter
ppm: parts per million OR mg/L: milligrams per Liter
ppb: parts per billion OR ug/L: micrograms per Liter
ppt: parts per trillion OR ng/L: nanograms per Liter
ppq: parts per quadrillion
RAA: Running Annual Average
TTHM: Total Trihalomethanes
UCMR: Unregulated Contaminant Monitoring Rule